Welcome to BCBSTX!
Employer Email Template
Send this email to your employer clients when they are approved to welcome them to BCBSTX and to explain how they can (and why they should) sign in to Blue Access for Employers.
Copy the Text Below, Add the Attachments, and Email to Your Clients
Body of Email:
Congratulations on your new BCBSTX group policy! I can see in the system that your ID cards were generated yesterday and that they are working up the initial bill for your records and to apply the payment to it. Unfortunately, neither your or I can see your group on Blue Access for Employers until your effective date. On that date if you do not yet have the ID cards, I will gladly print the temp ID cards and send to you.
You should be receiving an email from BCBSTX about Blue Access for Employers (BAE) and how you can use it to add/delete employees, pay invoices, see invoices, etc. I have attached a quick start guide for your information. Although you can do many things with BAE we are always your back up. Additionally, under Blue Access for Employers (BAE) under the plan information you can access the benefit booklet. You should also provide each new enrollee with the benefit booklet for the plan they elected at initial enrollment and or later at renewal. The booklets are sometimes not available right away, but are online usually within 60 days of the effective date or the renewal date. We recommend you save the booklets and email to employees as the booklets are large and email delivery is considered valid delivery.
The most important thing is to be sure to add and delete employees timely so you do not have issues or have to pay an extra month for an employee who has left. I have attached a document about TX Senate Bill 51 concerning adds/deletes. Carriers used to be lenient, but since ACA they enforce this legislation strictly. Don’t hesitate to call or email us—any member of our JME team is glad to assist. Please ask for me, but if I am out any other team member can assist you.
Thanks so much for working with us and I hope you have a wonderful evening.
Documents to Include:
Open and save these documents, then attach them to the email.