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(Must have a compatible plan)

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Blue Cross and Blue Shield of Texas continually strives to help you keep our members’ personal information safe. As part of this ongoing effort, your employees will be asked to create a stronger password when they log in to Blue Access for MembersSM.

Updated Password Criteria
New passwords must follow these guidelines:

  • Include 8 to 20 characters
  • Include a mix of at least 3 of the following: uppercase letters, lowercase letters, numbers or symbols
  • Do not include repeating characters (e.g., “aaa111”)
  • Do not include sequential letters or numbers (e.g., “abc123”)
  • Make sure the new password isn’t the same as the last 6 passwords

 

Tips for a Safer Password
In addition, the following guidelines — while not required — can further help members create a more secure password:

  • Don’t include any personal information (e.g., first name, last name, birth date)
  • Make sure the user name and password are different
  • Change the password often
  • Never share the password with anyone via email or any other means
  • Never write the password down
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